Nayles Medical Center maintains a list of health care plans with which we have contracted to provide services to our patients.  We have agreed to bill those insurance carriers for all services rendered. This, however, does not always guarantee payment.  Therefore, if the insurance company does not pay, payment for services becomes the responsibility of the patient.  We require that you sign all insurance company payments directly to our office in order for us to file your claims for you.  If an insurance problem occurs, you may be asked to assist us in contacting your insurance carrier to resolve any outstanding claim issues.

If you have an insurance plan with which we are not contracted, or if you are not insured, you will be responsibile for payment at the time services are rendered.  We can provide you with a receipt acceptable to submit to your insurance company.

INSURANCES WE ACCEPT:

* Medicaid & Medicare                                                                                          * Arkansas BCBS                                                                                                  * AR Kids 1st                                                                                                         * Arkansas Medipak                                                                                              * Aetna                                                                                                                  * Care Improvement Plus                                                                                      * Cigna                                                                                                                  * Coresource                                                                                                         * Federal Blue Cross Blue Shield                                                                         * Golden Rule                                                                                                       * Humana                                                                                                              * Municipal Health                                                                                                 * Pro Plus                                                                                                              * QualChoice                                                                                                         * Seven Corners                                                                                                   * Tricare                                                                                                                * True Blue                                                                                                            * United Healthcare                                                                                               * Windsor Health                                                                                                                          

The list of insurances may change from time to time.  If you have questions regarding our participation, or do not see your plan listed, please call us at:(501) 371-0055.

VERIFICATION OF INSURANCE

If your insurance has changed since your last visit, please notify the receptionist when you call to make your next appointment, and present your current and updated insurance information immediately upon your arrival in the office.  If it is discovered that you are not covered at the time of your visit, you will be responsible for payment at the time of service.

It is imperative that you have a current insurance card that shows the effective date of coverage, and if required by your plan, designation of your Primary Care Physician (PCP).  If you do not have these items, you will either have to reschedule your appointment or be responsible for payments of all services until you have proof of insurance and PCP designation.

CO-PAYMENTS AND DEDUCTIBLES

Co-pay and deductibles are due at time of service.  If you are unsure of these amounts, please contact your insurance company prior to your visit.  Payment will be expected at the time of service.  Nayles Medical Center may be willing to accept payment arrangements, which must be set up in advance with our Billing Office.

Please call (501) 371-0055 to make any payment arrangements prior to your visit.

NON-COVERED SERVICES

There may be services your provider orders that he/she deems medically necessary for your care that are not covered by Medicaid/Medicare or other Insurance Plan.  We will do our best to advise you before you receive these services that there is a possibility that it might not be covered.  You will be asked to sign a statement verifying that you understand that you will be responsible for the associated charges should your insurance company not cover the procedure.

MISSED APPOINTMENTS, RETURNED CHECKS, PAST DUE BALANCES

Checks returned due to insufficient funds are automatically turned in to:                 

            Check Law, Recovery Systems Inc.

All past due balances are due prior to your next appointment and may be subject to being placed with an outside collection agency.

TO CONTACT OUR BILLING DEPARTMENT

Billing                                                                                                                Nayles Medical Center                                                                                      1400 Main Street                                                                                                Little Rock, AR  72202                                                                             501-371-0055                                                                                                  Fax: 501-371-0088                                                         billing@naylesmedical.com

PLEASE SUBMIT PAYMENTS TO:

Nayles Medical Center                                                                                          P.O. BOX 165456                                                                                           Little Rock, AR 72216  

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